Find out how we can support your property needs

As we continue to grow, we have an exciting opportunity for an enthusiastic and motivated individual to join us as an Insurance Technician, based in our Head Office at Southend on Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

As an Insurance Technician within AIS, your role will be hands-on, supporting the efficiency of claims processes and technical operations, playing a crucial role in delivering exceptional service and contributing to the success of the wider organisation. Your responsibilities will include, but will not be limited to:

• Assisting in preparing, issuing, and maintaining insurance policies and related documentation
• Updating and maintaining records of policy terms, renewals, and endorsements
• Responding to client enquiries and providing administrative support to senior team members
• Helping process claims by gathering and organising necessary documentation
• Inputting and reviewing insurance details in the company’s database
• Ensuring all documentation and processes adhere to industry regulations
• Preparing routine reports and summaries related to policies, claims, or operations

What You Need

• Flexibility for Saturday work, depending on the needs of the business
• Strong communication skills
• Proficiency in IT
• Excellent numerical skills
• Exceptional attention to detail
• 6 months to 1 year of insurance experience (preferably property insurance)

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship