Explore our standalone and integrated property services

Services

Property Management

Gateway provides property management services nationwide

Our modern, forward-thinking approach to property management enables us to provide a one-of-a-kind service for our clients and customers.

We specialise in a wide range of property management solutions, including:

  • Block management
  • Estate management
  • Commercial management
  • Asset management
  • Build to Rent

Client Collaboration

There is no one-size-fits-all for property management. That's why we tailor our services to each client individually.

The wealth of expertise and services we provide under one roof means collaborating with Gateway is simple, seamless, and cost effective.

Customer Care

We treat each property under our care as a unique investment and every customer as an individual.

We place customer relationships at the very heart of everything we do and continually seek to innovate.

24/7 Coverage

Customers stay connected to us through our large Customer Services Department handling every query, and our efficient 24/7 Out of Hours service for emergencies outside of our normal business hours.

We take care of everything

  • Preparing and operating preventative maintenance plans
  • Managing on site staff and third-party contractors
  • Planning and supervision of major building works
  • Ensuring that Health & Safety requirements are met and upheld
  • Regular property inspections
  • Providing facilities services
  • Regular client and customer communication

Benefit from our property management service

Financial Security

From setting up and managing ring-fenced client bank accounts, to a robust Service Charge/Rent collection and debt recovery service, and tailored financial reporting at ourclients' chosen frequency, your property's finances are secure with Gateway.

Legislation & Compliance

We handle all legislative and compliance matters for our clients, including lease and title deed reviews, rent reviews, lease renewal negotiations, dilapidations, and GDPR compliance.

Value without compromise

We strive to ensure our services are cost effective and competitive, with regular reviews and retendering when required.

Your assets covered

We can offer a complete oversight of your residential and commercial assets, including leasing vacant units, overseeing major projects, professional advice on your assets, and property acquisitions.

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Services

Sales & Lettings

Nationwide sales, lettings and portfolio management services from our dedicated residential team.

Sales

Selling your home has never been easier with our excellent range of sales packages containing everything you need and more, for you to maximise the value and exposure of your property.

Whether it's professional photography, video tours of your home, Rightmove Premium listings or eye-catching social media ads, we will do everything we can to ensure your home is sold for the best price possible.

Lettings

Our lettings team manages a broad scope of properties, from individual apartments to nationwide portfolios on behalf of major businesses and financial institutions.

We go the extra mile for our clients by building relationships with tenants and keeping retention levels high, by looking after all of our clients' legal responsibilities for compliance purposes, and by studying the local markets to ensure they are achieving the best yields possible with their portfolios.

Keeping it all together

Keep the sale of your home under one roof and cost effective by utilising our in-house conveyancing and mortgage advice services.

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Services

Mortgage Advice

Tailored mortgage advice from a dedicated team with decades of experience, providing access to mortgage products from leading lenders.

We keep things simple with our in-house mortgage service, including:

Dedicated advice

Assistance for first time buyers, re-mortgages, product transfers, right to buy, buy to let, and let to buy applications, with a dedicated Mortgage Broker guiding you every step of the way.

Complete flexibility

We schedule appointments to suit you – in person, by phone, or Zoom, including evenings and weekends.

Protect what matters

Bespoke insurance, including life cover, critical illness, income protection, family income benefit and buildings & contents insurance.

Peace of mind

We use the latest encrypted technology to allow you to upload documents securely.

Fully qualified

We hold Certified Mortgage Advisor status, meaning we are fully qualified to provide advice for mortgages and insurance. You're in safe hands with us.

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Services

Legal Services

Your legal partners in all things property with our SRA-regulated, in-house team of qualified solicitors.

We are proud to combine outstanding legal knowledge and proactive, expert assistance to all our clients. Whatever challenge your property presents, our legal team are here to support you.

Gateway Legal

A wide range of legal services, including robust arrears recovery, residential and commercial property, company law and lettings support.

Gateway Conveyancing

Assistance with re-mortgages, transfer of equity, equity release or help to buy. Our conveyancing team will guide you every step of the way.

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Services

Insurance Brokers

Property Insurance is a complex business we make straightforward with our in-house, FCA-regulated insurance brokers, Associated Insurance Services.

Market leading rates

Benefit from a team of dedicated insurance professionals who will take the time to get know your property and its specific requirements, then tailor an insurance package to suit its every need.

As a homeowner, landlord, property developer, investor, or company director, we will source the right cover for you and your property.

Associated Insurance Services Limited is authorised and
regulated by the Financial Conduct Authority.
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Services

Facilities Management

The complete solution for residential and commercial facilities services across the UK.

Residential

Our fully integrated facilities service comprises dedicated and hard working cleaning, gardening and maintenance operatives, on-hand to deliver the facilities service your property requires.

Aside from their staple of high quality cleaning and gardening services, our skilled operatives carry out seasonal works, regular building safety checks, and an array of building repairs and maintenance tasks, including redecorations and refurbishments.

Commercial

We tailor our commercial model and services to your specific requirements. Whether you are starting on your FM journey or have a more mature FM provision, we adapt and scale our model to suit you.

Our personal service is supported by industry-leading platforms to ensure strict SLA's and workflows are met.

Nationwide facilities

We have teams of cleaning, gardening and maintenance operatives all over the country, looking after properties all year round, whatever the weather.

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Services

Mortgage Advice

Tailored mortgage advice from a dedicated team with decades of experience, providing access to mortgage products from leading lenders.

We keep things simple with our in-house mortgage service, including:

Dedicated advice

Assistance for first time buyers, re-mortgages, product transfers, right to buy, buy to let, and let to buy applications, with a dedicated Mortgage Broker guiding you every step of the way.

Complete flexibility

We schedule appointments to suit you – in person, by phone, or Zoom, including evenings and weekends.

Protect what matters

Bespoke insurance, including life cover, critical illness, income protection, family income benefit and buildings & contents insurance.

Peace of mind

We use the latest encrypted technology to allow you to upload documents securely.

Fully qualified

We hold Certified Mortgage Advisor status, meaning we are fully qualified to provide advice for mortgages and insurance. You're in safe hands with us.

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Services

Building Surveyors

  • Performing rigorous health & safety and fire risk assessments
  • Managing property maintenance, upgrades and major works
  • Advising on complex insurance claims
  • Overseeing the handover of new build schemes
  • Supporting new property acquisitions
  • Providing specifications of works and tendering contracts
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Services

Company Services

We take care of company secretarial duties and Companies House affairs, on behalf of Management Companies nationwide.

Our corporate team looks after all aspects of Companies House administration for Residents Management Companies and Right To Manage companies.

We work collaboratively with our clients to ensure the Management Companies we work for file everything on time, register any changes quickly, and are always compliant with company law.

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Services

Energy Management

We provide businesses with energy procurement solutions, and offer domestic customers a simple service to save on their home energy bills.

Finding the right
supplier

Working with a panel of trusted suppliers, we compare communal gas and electricity deals from big-name energy suppliers as well as smaller providers to find the right one for your property.

Step-by-step
guidance

Our energy specialists will walk you through each supplier quote step-by-step to make sure you find the right tariff for your development.

We pride ourselves on our customer service, being a solely UK-based team that is only ever a phone call or email away.

Seamless
service

When you've switched energy with us, we'll proactively search for a new deal at your next renewal. This means you never need to worry about when your switching window opens and will never overpay for communal energy again.

Tap into our expertise

Use our expertise to let us provide energy procurement solutions that match your building's requirements precisely.

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