Gateway Group | Careers

Gateway is a privately owned company with a diverse portfolio of real estate assets and successful businesses which have developed strong footholds in their respective markets.

Business development sits at the heart of our organisation, forming the backbone of our growth and success. It drives our ability to forge strong client relationships, identify new opportunities, and deliver outstanding solutions.

As we continue to expand, we are seeking passionate and driven individuals with a talent for identifying opportunities and a commitment to delivering world-class service to join us as a Business Development Manager at our Leeds Office.

In this role, you will be mentored by seasoned professionals, gaining invaluable insights and expertise as you play a pivotal role in shaping the future of our business.

Your role will provide you with valuable exposure to a wide range of responsibilities including, but not limited to:

Essentials for the Role

Building and maintain strong, long-lasting relationships with clients and stakeholders
Developing and implement strategic sales plans to achieve company growth targets
Conducting market research to identify trends and potential clients
Collaborating with internal teams to ensure client needs are met effectively and efficiently
Presenting Gateway’s services and solutions to potential clients in a compelling manner
Preparing and deliver business proposals, reports, and presentations to prospects
Representing Gateway at industry events, conferences, and networking opportunities
Providing full administrative support to the Director of Business Development
Liaising with residential and developer clients, and negotiate and work with contractors

You will be required to work full time in our Leeds Office, with hours of 9:00am to 5:30pm.

What is in it for you?

We are looking for individuals who:

Exhibit excellent proficiency in Microsoft Office applications, including Word and Excel
Demonstrate strong administrative skills to effectively handle a large and diverse caseload
Meet strict deadlines while maintaining a high level of productivity and accuracy
Thrive in a fast-paced and demanding environment, showcasing adaptability and resilience
Ensure exceptional attention to detail in all tasks and responsibilities
Leverage prior experience in a similar role within the property sector to contribute effectively from the outset (preferred)
Possess at least 2 years of experience in business development (required)
Demonstrate 1 year of hands-on experience with CRM software (required)
Exhibit strong organisational skills with a minimum of 1 year of relevant experience (required)
Showcase 2 years of proven success in sales roles (required)

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find Gateway to be a supportive and welcoming place to develop and thrive.

Your performance and fulfilment of the role’s requirements will be evaluated quarterly. Progression and further opportunities will be performance-dependent, ensuring your development aligns your achievements and growth in the role.

You will:

Gain valuable skills and knowledge to build a strong foundation in business development and client relationship management
Have a defined pathway for growth within the company, with opportunities for promotion based on your performance
Enjoy a competitive salary with additional perks
Be part of a collaborative team that values your growth and success
Engage in diverse tasks, from identifying new business opportunities to negotiating client contracts, ensuring no two days are the same
Have opportunities to attend meetings, pitch ideas, and expand your professional network

The Perks You’ll Love:
You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Competitive salary, plus bonus scheme, including annual salary review
23 days annual leave plus bank holidays
Seasonal company-wide events, including Christmas party
Casual social events throughout the year
Opportunities for professional growth, including training support
Generous company pension plan
Exciting company membership programmes
Employee referral incentive

How to apply

Property Management sits at the core of our business, forming the foundation of our ability to navigate complex legal matters, safeguard compliance, and support our operational success. It is central to providing expert guidance, maintaining strong client relationships, and ensuring exceptional service.

As we continue to grow, we are searching for enthusiastic and motivated legal professionals to join us as a Solicitor at our Head Office in Southend-on-Sea.

As a Solicitor at Gateway, you will collaborate with seasoned industry experts, experience and knowledgeable team of legal professionals, leveraging your legal expertise to handle complex property-related matters while contributing to the continued growth and success of our legal department.

Your role will provide you with valuable exposure to a wide range of responsibilities including, but not limited to:

Supporting all litigation matters, including County Court proceedings and First Tier Tribunal (Property Chamber) applications
Assisting with lease extensions, enfranchisement, and RTM (Right to Manage) processes
Handling complex enquiries raised by the Solicitors Enquiries Department on lease assignments, deeds of covenant, notice of transfer, and consents
Drafting, negotiating, and implementing sale and purchase correspondence and documents related to residential conveyancing
Providing advice, support, and guidance to Property Managers

Essentials for the Role

You will be required to work full time in our Southend Office, with hours of 9:00am to 5:30pm.

The successful candidate must be a qualified Solicitor (0–4 years PQE) with prior experience in residential conveyancing and landlord and tenant/long leaseholder disputes, including but not limited to service charge and breach of covenant disputes. Primary responsibilities will include assisting the Group Solicitor with all legal matters across the Group. You should be accustomed to working in a fast-paced and demanding environment, with a strong focus on attention to detail.

We are looking for individuals who:

Demonstrate excellent analytical and problem-solving skills
Have strong organisational abilities to manage multiple tasks efficiently
Exhibit exceptional written and verbal communication skills
Showcase the ability to work collaboratively within a team and independently when required
Possess a proactive approach to handling complex legal matters with confidence and accuracy

What is in it for you?

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find Gateway to be a supportive and welcoming place to develop and thrive.

Your performance and fulfilment of the role’s requirements will be evaluated quarterly. Progression and further opportunities will be performance-dependent, ensuring your development aligns your achievements and growth in the role.

You will:

Gain valuable legal skills and knowledge to build a strong foundation in property law, residential conveyancing, and landlord/tenant disputes
Have a defined pathway for growth within the company, with opportunities for promotion based on your performance
Enjoy a competitive salary with additional perks
Be part of a collaborative team that values your growth and success
Engage in diverse legal tasks, from drafting contracts and negotiating disputes to advising on complex property matters, ensuring no two days are the same
Have opportunities to attend legal proceedings, liaise with clients, and expand your professional network within the legal and property sectors

The Perks You’ll Love:

You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Competitive salary in the region of £35,000 to £45,000, plus bonus scheme, including annual salary review
23 days annual leave plus bank holidays
Opportunities for professional growth, including training support
Generous company pension plan
Exciting company membership programmes
Employee referral incentive
Seasonal company-wide events, including Christmas party
Casual social events throughout the year

How to apply

Associated Insurance Services (AIS) play a vital role in supporting our broader business operations, enabling us to deliver exceptional service and maintain strong client relationships.

As we continue to grow, we have an exciting opportunity for an enthusiastic and motivated individual to join us as a Trainee Insurance Technician, based in our Head Office at Southend on Sea, Essex.

As a Trainee Insurance Technician within AIS, you will gain valuable insights and hands-on experience supporting the efficiency of claims processes and technical operations, under the guidance of experienced professionals. Your work will play a crucial role in delivering exceptional service and contributing to the success of the wider organisation.

Your role will provide you with valuable exposure to a wide range of responsibilities including, but not limited to:

Essentials for the Role

Assisting in preparing, issuing, and maintaining insurance policies and related documentation
Updating and maintaining records of policy terms, renewals, and endorsements
Responding to client inquiries and providing administrative support to senior team members
Helping process claims by gathering and organising necessary documentation
Inputting and reviewing insurance details in the company’s database
Ensuring all documentation and processes adhere to industry regulations
Preparing routine reports and summaries related to policies, claims, or operations

You will be required to work full time at our Head Office in Southend-on-Sea, with hours of 9:00am to 5:30pm.

What is in it for you?

We are looking for individuals who:

Demonstrate exceptional attention to detail and analytical thinking
Have IT literacy and proficiency with relevant software
Showcase strong numerical skills and the ability to manage data effectively
Bring energy and enthusiasm to the role
Focus on achieving results and meeting objectives
Display resourcefulness in problem-solving and task execution
Communicate clearly and effectively, both verbally and in writing
Build and maintain excellent relationships with clients and colleagues
Possess 6 months to 1 year of experience in claims handling (preferable)

Joining AIS means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find AIS to be a supportive and welcoming place to develop and thrive.

Your performance and fulfilment of the role’s requirements will be evaluated quarterly. Progression and further opportunities will be performance-dependent, ensuring your development aligns your achievements and growth in the role.

You will:

Gain valuable skills and knowledge to build a strong foundation in technical operations
Receive comprehensive training tailored to develop the technical knowledge and skills needed to excel and contribute effectively to the team’s success
Have a defined pathway for growth within the company, with opportunities for promotion based on your performance
Enjoy a competitive salary with additional perks
Be part of a collaborative team that values your growth and success
Engage in diverse tasks, from managing claims processes to analytical problem-solving, ensuring no two days are the same
Have opportunities to attend technical and operational meetings, collaborate with cross-functional teams, and expand your professional network within the industry

The Perks You’ll Love:

You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Competitive salary in the region of £22,500, plus bonus scheme, including annual salary review
23 days annual leave plus bank holidays
Seasonal company-wide events, including Christmas party
Casual social events throughout the year
Opportunities for professional growth, including training support
Generous company pension plan
Exciting company membership programmes
Employee referral incentive

How to apply

Credit control plays a key role in supporting efficiency of our organisation. By managing debt recovery and maintaining accurate records, it supports smooth operations and strong client relationships.

As we continue to grow, we are looking for detail-oriented and motivated individuals with an interest in finance and a commitment to accuracy and efficiency to join us as a Credit Controller at our Eastwood office.

In this role, you will work closely with experienced professionals, gaining invaluable insights and expertise while playing a key role in safeguarding the financial health of our business.

Your role will provide you with valuable exposure to a wide range of responsibilities including, but not limited to:

Essentials for the Role

Recovering outstanding debts associated with properties in our portfolio
Liaising daily with Leaseholders to follow up on outstanding debts
Handling incoming Leaseholder account queries promptly and professionally
Scanning and filing all documentation efficiently to maintain accurate record
Assisting with legal and credit control administrative tasks as required
Communicating with Service Charge debtors, mortgagees, the Court, and the First-tier Tribunal (FTT)
Processing Letters Before Action to initiate recovery procedures
Raising and processing cheques as part of financial operations
Diarising and tracking all litigation deadlines related to Court and FTT proceedings
Drafting Court documents, forms, and ensuring proper issuance and lodging at Court
Creating and organising hearing bundles for legal proceedings
Providing detailed debt breakdown reports to the Customer Service Manager

You will be required to work full time in our Eastwood office, with hours of 9:00am to 5:30pm.

What is in it for you?

We are looking for individuals who:

Demonstrate excellent client communication skills to manage interactions effectively
Have a good working knowledge of Microsoft Office applications, including Word and Excel
Possess strong administrative skills to handle tasks with efficiency and organisation
Work to strict deadlines while managing a large and varied caseload
Thrive in a fast-paced and demanding environment with adaptability and focus
Exercise a high level of attention to detail in all responsibilities
Maintain confidentiality and discretion at all times
Bring prior credit control experience (preferred)

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find Gateway to be a supportive and welcoming place to develop and thrive.

Your performance and fulfilment of the role’s requirements will be evaluated quarterly. Progression and further opportunities will be performance-dependent, ensuring your development aligns your achievements and growth in the role.

You will:

Gain valuable skills and knowledge to build a strong foundation in credit control and financial management

Have a defined pathway for growth within the company, with opportunities for promotion based on your performance
Enjoy a competitive salary with additional perks
Be part of a collaborative team that values your growth and success
Engage in diverse tasks, from debt recovery to account management, ensuring variety and challenge in your role
Have opportunities to liaise with clients, mortgagees, and legal representatives, expanding your professional network and expertise

The Perks You’ll Love:
You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Competitive salary in the region of £23,000 to £26,000, plus bonus scheme, including annual salary review
23 days annual leave plus bank holidays
Opportunities for professional growth, including training support
Generous company pension plan
Exciting company membership programmes
Employee referral incentive
Seasonal company-wide events, including Christmas party
Casual social events throughout the year

How to apply

Customer service plays a pivotal role in our business, ensuring client satisfaction and building strong, lasting relationships. It is central to addressing client needs, resolving issues effectively, and delivering exceptional experiences that drive our success.

As we continue to grow, we are seeking dedicated and approachable individuals who excel in communication, problem-solving, and delivering high-quality support to join us as a Customer Service Administrator at our Eastwood Office.

As a Customer Service Administrator at Gateway, you will be guided by some of the most seasoned and experienced industry professionals around on your property management journey.

Essentials for the Role

Your role will provide you with valuable exposure to a wide range of responsibilities including, but not limited to:

Providing first-line telephone support to leaseholders and tenants, addressing inquiries related to properties
Liaising with third-party contractors to coordinate and manage property-related services
Arranging maintenance visits and ensure timely resolution of issues
Produce outgoing correspondence to communicate effectively with clients and stakeholders
Assisting with the management of property-related queries, ensuring a high standard of customer service
Maintaining accurate records of all communications and actions taken
Supporting the wider team in delivering efficient and professional service to clients

You will be required to work full time in our Eastwood Office, with hours of 9:00am to 5:30pm.

What is in it for you?

We are looking for individuals who:

Have a can-do attitude and a proactive approach to problem-solving
Exhibit an excellent telephone manner with professional and effective communication skills
Showcase strong written and verbal communication abilities to manage diverse customer interactions
Deliver outstanding customer service to ensure exceptional client satisfaction
Demonstrate 2 years customer service experience (preferred)
Applicants must have GCSEs (or equivalent) in English and Maths

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find Gateway to be a supportive and welcoming place to develop and thrive.

Your performance and fulfilment of the role’s requirements will be evaluated quarterly. Progression and further opportunities will be performance-dependent, ensuring your development aligns your achievements and growth in the role.

Gain valuable skills and knowledge to build a strong foundation in customer service and administrative support
Have a defined pathway for growth within the company, with opportunities for promotion based on your performance
Enjoy a competitive salary with additional perks
Be part of a collaborative team that values your growth and success
Engage in diverse tasks, from managing client inquiries to coordinating administrative duties, ensuring variety and growth in your role
Have opportunities to assist in resolving client inquiries, build strong relationships with customers, and broaden your professional network

The Perks You’ll Love:
You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable

Competitive salary in the region of £22,000 to £24,000, plus bonus scheme, including annual salary review
23 days annual leave plus bank holidays
Opportunities for professional growth, including training support
Generous company pension plan
Exciting company membership programmes
Employee referral incentive
Seasonal company-wide events, including Christmas party
Casual social events throughout the year

Gateway Careers

Current
opportunities

Business Development Manager

Leeds, West Yorkshire

How to apply

Solicitor

Southend-on-Sea

How to apply

Trainee Insurance Technician

Southend-on-Sea

How to apply

Credit Controller

Leigh-on-Sea

How to apply

Customer Services Administrator

Leigh-on-Sea

How to apply