Find out how we can support your property needs

We aim to be the employer of choice for talented, enterprising people

At the Gateway Group, you'll have a real opportunity to grow within your role, and take your ambitions further. Talent is highly valued here, so just show us what you can do. You'll find Gateway a positive, welcoming, social place.

You'll be part of a team of committed people who look to support each other and are proud of the trusted, knowledgeable services they provide and the highest standard of customer service. We encourage diversity among our employees and respect each other. If you share our values, join us and grow with us.

Current Opportunities

Role: Trainee Estates Manager
Location: Southend-on-Sea

Posted 8th August 2025

Trainee Estates Manager

We are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Estates Manager at our office in Southend-on-Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

Proactively managing a diverse portfolio of housing estates
Assisting with the preparation of Service Charge information and accounts
Supporting budget preparation and ongoing budget management
Handling maintenance issues promptly and effectively.
Liaising with customers and clients to ensure high service standards
Building strong client relationships and manage stakeholder expectations
Using active listening and negotiation skills to resolve issues
Demonstrating ambition, resilience, and analytical thinking.
Receiving full training and support to achieve IRPM qualification (if not already held)

We are looking for individuals who:

Demonstrate exceptional organisational and time management skills
Possess excellent written and verbal communication abilities
Showcase a proactive and solution-oriented approach to handling complex property matters
Exhibit strong analytical and problem-solving capabilities
Have the ability to work collaboratively within a team and independently when required

What You Need

Minimum 1 year of experience in the property industry and/or in a customer service role
A full, clean driving license

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

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